Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Araceli Maravilla

Araceli Maravilla

July 15, 2026

5  out of  5
rating by Araceli Maravilla
"Brenda Sánchez muy buena persona y atenta en todo se lo agradezco mucho gracias 😉"
We responded:
"Gracias por su reseña de cinco estrellas. Agradecemos sus comentarios y nos complace saber que tuvo una experiencia positiva con el equipo de Rachelle Copp, agente de State Farm. Si tiene más preguntas o necesita ayuda, no dude en comunicarse con nosotros aquí en Galt. - Rachelle"
Profile photo of Jocelyn

Jocelyn

July 2, 2026

5  out of  5
rating by Jocelyn
"I had a great experience working with Caryssa. She took the time to explain everything, found me a great quote and handled everything from start to finish. I really appreciated how helpful and friendly she was throughout the entire process. Thank you!"
We responded:
"Thank you for the wonderful 5-star review Joceyln! We are so happy you had a wonderful experience with us here at State Farm Agent Rachelle Copp’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Rachelle"
Profile photo of Kristy Dewit

Kristy Dewit

June 26, 2026

5  out of  5
rating by Kristy Dewit
"Caryssa was great to work with, she was kind and assisted me in adding a vehicle quickly."
We responded:
"Thank you for the amazing review, Kristy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Rachelle "
Profile photo of maria ramirez

maria ramirez

June 5, 2026

5  out of  5
rating by maria ramirez
"A great team! Rachelle and Brenda are so friendly, and extremely ensuring of questions that were answered. They guided me through the process with my claim. Best place to handle all your insurance needs! The team goes above and beyond. Truly exceptional service."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. - Rachelle"
Profile photo of Alexx Adames

Alexx Adames

May 28, 2026

5  out of  5
rating by Alexx Adames
"Caryssa helped me set up my motorcycle insurance today. She was amazing, and very informative. She made the experience super fast and simple. Would highly recommend."
We responded:
"Alexx, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rachelle Copp’s Team—we are always here to help! - Rachelle"
Profile photo of Jesus luna

Jesus luna

April 14, 2026

5  out of  5
rating by Jesus luna
"Brenda , was extremely helpful in ensuring all questions were answered in a claim I filed. She went above and beyond. Truly exceptional service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Liz Fleming

Liz Fleming

April 13, 2026

5  out of  5
rating by Liz Fleming
"very friendly and professional.and helpful. Thank you caryssa for your help"
We responded:
"Hi Liz, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
Profile photo of Christopher Ibea

Christopher Ibea

April 9, 2026

5  out of  5
rating by Christopher Ibea
"We had a really great experience working with Caryssa at State Farm while setting up whole life insurance for our family of four. She was quick to respond and made everything super easy to understand, which we really appreciated. What could have felt like a complicated process ended up being smooth and stress-free thanks to her help.
Caryssa took the time to walk us through all our options and made sure we felt confident in our decisions without ever feeling rushed or pressured. Her customer service was excellent, and we felt like we could really trust her to guide us in the right direction. It gave us a lot of peace of mind knowing our family is protected. We’re very grateful for her support and would definitely recommend her to anyone looking for insurance!"
We responded:
"Wow, thank you for the 5-star review, Christopher! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! - Rachelle"
Profile photo of Henry Chan

Henry Chan

March 13, 2026

5  out of  5
rating by Henry Chan
"Rachelle and Brenda are such a great team, they really care about our coverage and claim, thanks."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rachelle Copp’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Rachelle"
Profile photo of Alyssa Herrera

Alyssa Herrera

March 10, 2026

5  out of  5
rating by Alyssa Herrera
"Love this office! They offer friendly, quick service and are always ready to help with any insurance needs :) I was able to get a life insurance policy set up for my future!"
We responded:
"Thank you for the amazing review, Alyssa! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Rachelle"
Profile photo of Vicki Brown

Vicki Brown

March 6, 2026

5  out of  5
rating by Vicki Brown
"Alisia was wonderful five star rating thank you for your service"
We responded:
"Thank you for the amazing review, Vicki! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Rachelle"
Profile photo of Esperanza Morfin

Esperanza Morfin

February 10, 2026

5  out of  5
rating by Esperanza Morfin
"Cada ves que hablo a la oficina de Rachelle y hablo con Brenda siempre me da un servicio rápido, es muy amable y profesional. Me explica todo de forma clara y me ayuda a elegir la mejor opción. 100% recomendada"
We responded:
"Esperanza, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rachelle Copp’s Team—we are always here to help!"
Profile photo of Dark Paradox (DragonBallZombie5235)

Dark Paradox (DragonBallZombie5235)

January 20, 2026

5  out of  5
rating by Dark Paradox (DragonBallZombie5235)
"Came in to State Farm, everyone was super friendly! Brenda and Alyssa were able to help us out with adding 2 vehicles to our policies. Great experience!"
We responded:
"Thank you so much for your kind words and stoping by our office! -Rachelle"
Profile photo of Carl Souza

Carl Souza

January 8, 2026

5  out of  5
rating by Carl Souza
"I was looking for insurance online. I received a message from Rachel‘s office and spoke with Caryssa. She was very polite and helpful. She had no problem answering all my questions and sharing a bunch of different options quotes with me. I am local in the ELK GROVE area. The driven call to them very accommodating very nice ladies in the office. Tell me a great policy at a great rate and signed me up that day extremely satisfied and recommend their services. Thank you very much Carl Souza."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rachelle Copp’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Celeste Gia

Celeste Gia

December 24, 2025

5  out of  5
rating by Celeste Gia
"Quiero agradecer a Brenda que me atendió en State Farm por su excelente servicio. Fue muy amable, profesional y demostró un gran conocimiento, explicando todo con claridad y paciencia. Su atención genera mucha confianza y realmente te invita a querer trabajar con ellos. Una experiencia muy positiva."
We responded:
"Celeste, ¡nos sentimos honrados por sus comentarios positivos! Esperamos seguir brindándole un excelente servicio. Si hay algo más en lo que podamos ayudarle con sus necesidades de seguro, no dude en contactarnos. - Rachelle

Celeste- We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Rachelle"
Profile photo of Rosethao88

Rosethao88

December 13, 2025

5  out of  5
rating by Rosethao88
"Great Customer Service! Alyssa is great, quick to respond and get things done right away! We were able to get a quote, paid over the phone, and able to get our new insurance card for a new vehicle within 10 mins! Thank you Alyssa and State Farm team!"
We responded:
"Rose, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Rachelle"
Profile photo of Kim Lemus

Kim Lemus

December 13, 2025

5  out of  5
rating by Kim Lemus
"Caryssa was able to guide me through the process of obtaining insurance and explained details of the policies very clearly ! Her kind demeanor and professionalism were very helpful during my insurance quote, thank you!"
We responded:
"Kim - First off, Welcome to our State Farm Family!! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Rachelle"
Profile photo of Mona Shah

Mona Shah

October 10, 2025

5  out of  5
rating by Mona Shah
"Went in to get a copy of homely policy. Very helpful and helped quickly."
We responded:
"Chris - Thank you so much for taking the time to leave a review! We are so glad to hear about your positive experience. Thank you for allowing us to take care of your insurance needs! - Rachelle "
Profile photo of Caryssa Ripoyla

Caryssa Ripoyla

October 7, 2025

5  out of  5
rating by Caryssa Ripoyla
"Best place to handle all your insurance needs! The team goes above and beyond by reaching out before any rate increases to help you explore ways to lower your premiums. Their life insurance specialists are knowledgeable and can guide you toward building a solid savings or retirement plan. Truly a 5-star State Farm agency! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Caryssa- Thank you so much for your kind words! We are so happy that we could get you all taken care of! We are always here to help! - Rachelle "
Profile photo of diane silveira

diane silveira

October 1, 2025

5  out of  5
rating by diane silveira
"Everyone’s super friendly and always ready to help. Highly recommend!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Rachelle"
Profile photo of Liumai Tupou

Liumai Tupou

October 1, 2025

5  out of  5
rating by Liumai Tupou
"I came in for a quote on car insurance and Alyssa was extremely friendly and helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Rachelle"
Profile photo of Smoke Smoke

Smoke Smoke

September 29, 2025

5  out of  5
rating by Smoke Smoke
"Amazing customer services all the girls are super friendly and ready to help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Rachelle"
Profile photo of aliyah alexis

aliyah alexis

September 11, 2025

5  out of  5
rating by aliyah alexis
"Caryssa helped me with my final expense plan in less than 15 mins and now my family has peace of mind when that time comes"
We responded:
"We are so happy Caryssa could get you all taken care of. Welcome to our State Farm Family! We are only a call or text away if you need anything! - Rachelle "
Profile photo of Russell Rodman

Russell Rodman

August 17, 2025

5  out of  5
rating by Russell Rodman
"I just joined the office of Rachelle Copp from another agent and am very happy to say they are the most friendly and helpful staff I have dealt with in my insurance career thank you ☺️"
We responded:
"Welcome to our State Farm Family Russ! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Rachelle"
Profile photo of Michael Demanett

Michael Demanett

August 13, 2025

5  out of  5
rating by Michael Demanett
"Very helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Rachelle"