State Farm® Insurance Agent Rachelle Copp
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carl Souza
January 8, 2026
5
out of
5
rating by Carl Souza
"I was looking for insurance online. I received a message from Rachel‘s office and spoke with Caryssa. She was very polite and helpful. She had no problem answering all my questions and sharing a bunch of different options quotes with me. I am local in the ELK GROVE area. The driven call to them very accommodating very nice ladies in the office. Tell me a great policy at a great rate and signed me up that day extremely satisfied and recommend their services. Thank you very much Carl Souza."
Celeste Gia
December 24, 2025
5
out of
5
rating by Celeste Gia
"Quiero agradecer a Brenda que me atendió en State Farm por su excelente servicio. Fue muy amable, profesional y demostró un gran conocimiento, explicando todo con claridad y paciencia. Su atención genera mucha confianza y realmente te invita a querer trabajar con ellos. Una experiencia muy positiva."
We responded:
"Celeste, ¡nos sentimos honrados por sus comentarios positivos! Esperamos seguir brindándole un excelente servicio. Si hay algo más en lo que podamos ayudarle con sus necesidades de seguro, no dude en contactarnos. - Rachelle Celeste- We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Rachelle"
Rosethao88
December 13, 2025
5
out of
5
rating by Rosethao88
"Great Customer Service! Alyssa is great, quick to respond and get things done right away! We were able to get a quote, paid over the phone, and able to get our new insurance card for a new vehicle within 10 mins! Thank you Alyssa and State Farm team!"
We responded:
"Rose, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Rachelle"
Kim Lemus
December 13, 2025
5
out of
5
rating by Kim Lemus
"Caryssa was able to guide me through the process of obtaining insurance and explained details of the policies very clearly ! Her kind demeanor and professionalism were very helpful during my insurance quote, thank you!"
We responded:
"Kim - First off, Welcome to our State Farm Family!! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Rachelle"
Mona Shah
October 10, 2025
5
out of
5
rating by Mona Shah
"Went in to get a copy of homely policy. Very helpful and helped quickly."
We responded:
"Chris - Thank you so much for taking the time to leave a review! We are so glad to hear about your positive experience. Thank you for allowing us to take care of your insurance needs! - Rachelle "
Caryssa Ripoyla
October 7, 2025
5
out of
5
rating by Caryssa Ripoyla
"Best place to handle all your insurance needs! The team goes above and beyond by reaching out before any rate increases to help you explore ways to lower your premiums. Their life insurance specialists are knowledgeable and can guide you toward building a solid savings or retirement plan. Truly a 5-star State Farm agency! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Caryssa- Thank you so much for your kind words! We are so happy that we could get you all taken care of! We are always here to help! - Rachelle "
diane silveira
October 1, 2025
5
out of
5
rating by diane silveira
"Everyone’s super friendly and always ready to help. Highly recommend!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Rachelle"
Liumai Tupou
October 1, 2025
5
out of
5
rating by Liumai Tupou
"I came in for a quote on car insurance and Alyssa was extremely friendly and helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Rachelle"
Smoke Smoke
September 29, 2025
5
out of
5
rating by Smoke Smoke
"Amazing customer services all the girls are super friendly and ready to help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Rachelle"
aliyah alexis
September 11, 2025
5
out of
5
rating by aliyah alexis
"Caryssa helped me with my final expense plan in less than 15 mins and now my family has peace of mind when that time comes"
We responded:
"We are so happy Caryssa could get you all taken care of. Welcome to our State Farm Family! We are only a call or text away if you need anything! - Rachelle "
Russell Rodman
August 17, 2025
5
out of
5
rating by Russell Rodman
"I just joined the office of Rachelle Copp from another agent and am very happy to say they are the most friendly and helpful staff I have dealt with in my insurance career thank you ☺️"
We responded:
"Welcome to our State Farm Family Russ! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Rachelle"
Andrew Ice
August 7, 2025
5
out of
5
rating by Andrew Ice
"Highly recommend beats all other insurance company’s prices for car and motorcycle insurance without any hassle thanks again to Lindsay and caryssa"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Caryssa always is striving for excellence! Thank you for being part of the State Farm Family! - Rachelle"
Jimmy Duhaylungsod
July 24, 2025
5
out of
5
rating by Jimmy Duhaylungsod
"Besides caryssa being a good dear friend to me she just saved me from paying an extra $100 compared to my last insurance, she’ll walk you through things easily without making it difficult and she always finds a solution to whatever you need help with I highly recommend getting in contact with her, 5 Stars for you sis!!"
We responded:
"Thank you so much for your feedback Jimmy! Caryssa loves helping our customers get all taken care of! Glad we could save you money and make it easy! Welcome to our State Farm Family! - Rachelle"
Juana Carrillo
July 22, 2025
5
out of
5
rating by Juana Carrillo
"Muy buen servicio las personas muy amables te lo explican muy detalladamente todas tus preguntas e inquietudes"
We responded:
"¡Mil gracias por tu lindo comentario! Nos alegra muchísimo saber que te sentiste bienvenido y que pudimos ayudarte a resolver todas tus dudas. Para nosotros es un placer atenderte y asegurarnos de que tengas la mejor experiencia posible. ¡Te esperamos con los brazos abiertos cuando quieras volver! Thank you so much for your lovely comment! We’re so happy to hear that you felt welcome and that we were able to help you with all your questions. It’s a pleasure for us to assist you and make sure you have the best experience possible. We look forward to seeing you again with open arms whenever you’d like to come back! -Rachelle"
Jesus luna
July 7, 2025
5
out of
5
rating by Jesus luna
"Lindsay , was extremely helpful in getting ensured within minutes over the phone"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jeramiah Chapin
July 3, 2025
5
out of
5
rating by Jeramiah Chapin
"Super fast and and nice. I got a quote for a new vehicle in less than a hour"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Leslie Hicks
June 11, 2025
5
out of
5
rating by Leslie Hicks
"I have always had great service with State Farm. The staff always seems to get back with me right away. They take care of my home, auto, and rider policy for my daycare."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Nichole Cooper
June 10, 2025
5
out of
5
rating by Nichole Cooper
"I give 5 Stars! When it comes to auto insurance, Rachelle’s office in Galt! Always the best customer service when I call in or need some assistance on something! Easy to get ahold of and quick to get back to me about my inquiries! They make the process so easy for me! Lindsay was amazing over the phone, helped me navigate my questions and get it taken care of today! Thank you ✨"
We responded:
"Thank you for your review, Nichole! We enjoyed assisting you with your insurance needs today. We look forward to seeing you at our Galt, CA office again! -Rachelle"
Maria Trujillo
June 10, 2025
4
out of
5
rating by Maria Trujillo
"I had a great experience with Caryssa at State Farm. They were incredibly kind, professional, and patient throughout the entire process. What stood out most was their persistence and dedication to helping me get the right coverage for my car. Even when there were a few challenges along the way, they didn’t give up and kept following up to make sure everything was handled properly. I truly appreciated their commitment and positive attitude. It made the process smooth and stress-free. Thank you for going the extra mile!"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
Malakki Lewis
June 8, 2025
5
out of
5
rating by Malakki Lewis
"Caryssa has amazing customer service and was so helpful with getting my insurance definitely recommending State Farm to all of my friends amazing company all around!!"
We responded:
"Malakki- Thank you so much for your feedback! So happy that Caryssa was able to assist you! Welcome to our Agency and State Farm Family! - Rachelle"
Paola Ortiz
June 3, 2025
5
out of
5
rating by Paola Ortiz
"Seriously, the best insurance ever love how they help immediately how they care about you and how fast they get things done for you highly recommend I love how they truly care about their customers and how they try to find the best prices and solutions for you as their customer!"
We responded:
"Paola- thank you so much for your feedback! We strive for this level of service! We appreciate you! -Rachelle "
Ricardo Ochoa
May 22, 2025
5
out of
5
rating by Ricardo Ochoa
"Un verdadero placer especialmente Brenda y Caryssa siempre muy amables y muy profesionales siempre tiene una respuesta a mi pregunta."
We responded:
" ¡Nos sentimos honrados de recibir sus comentarios positivos sobre Caryssa y Brenda! ¡Esperamos continuar brindándole un excelente servicio! Si hay algo más que podamos hacer por sus necesidades de seguro, ¡háganoslo saber! -Rachelle We’re honored by your positive feedback about Caryssa & Brenda! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Rachelle"
Jorge Porras
May 19, 2025
5
out of
5
rating by Jorge Porras
"Fue una experiencia hermosa al servicio al cliente tienen una muy buena amabilidad al dar su servicio en lo personal lo recomiendo. Muy buena amabilidad trabajo chicas☺️"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
jorge mercado
May 17, 2025
5
out of
5
rating by jorge mercado
"Fue de mucha ayuda de Brenda, muy amable y se toma su tiempo para poder ayudar muchas gracias"
We responded:
"¡Gracias por tu comentario, Jorge! ¡Estamos muy contentos de que Brenda haya podido ayudarte hoy! ¡Gracias por ser parte de nuestra familia de State Farm! - Rachelle Thank you for your feedback Jorge! So happy that Brenda could help assist you today! Thank you for being part of our State Farm Family! - Rachelle"
EDUARDO CHAVIRA
May 7, 2025
5
out of
5
rating by EDUARDO CHAVIRA
"Fue de muy buena ayuda Brenda para ayudarme y muy amable gracias Brenda"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."