State Farm® Insurance Agent Rachelle Copp
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephen Keema
October 18, 2024
5
out of
5
rating by Stephen Keema
"Rachelle and her staff are always very courteous and helpful and take the time to explain everything. They seem to go out of their way to get me the most savings"
We responded:
"Thank you for your wonderful review, Stephen! We're delighted to hear that Rachelle and her team at our Galt, CA office have provided you with courteous and helpful service. Your satisfaction and savings are our top priorities."
Joshua Ochoa
October 18, 2024
5
out of
5
rating by Joshua Ochoa
"I have been a State Farm and Rachelle’s office customer for several years. I came from AAA and never looked back. Rachelle and her team work hard to ensure that all customers are treated with respect and that all their concerns are handled in a timely matter. They always answer the phone like your family and treat you like a human being with real-world issues. I appreciate Rachelle and her team for always checking in to let me know what is going on with my policy or just to see how I’m doing. For this, I stay loyal to this office! Thank you, Rachelle Copp, and your team of respectful, patient individuals!"
We responded:
"Thank you for your kind words and loyalty to our Rachelle Copp's State Farm office in Galt, Ca. We're delighted to hear that you feel respected and well-treated by our team. Your trust and satisfaction mean everything to us."
Debbie Wong
October 17, 2024
5
out of
5
rating by Debbie Wong
"I recently had a flat at 12:45am I called State Farm Insurance and they called a tow truck for me. It took til 3:30am for a tow truck to help me change my tire and I was back on the road safe again and made it home by 4am. Thank you State Farm Insurance in Galt for helping me so late in the night. You are the best and I love State Farm Insurance in Galt. Rachelle and team are Awesome!!!"
We responded:
"Thank you so much for taking the time to leave a review! We are so glad we could get your roof all fixed up! Claims are never fun, but we are happy to help when you need us the most! - Rachelle "
Donald Buchanan
October 17, 2024
5
out of
5
rating by Donald Buchanan
"I’d recommend Rochelle Copp’s State Farm office for everyone. They are helpful, efficient and saved our family almost $400 a year on car insurance!"
We responded:
"That's wonderful to hear, Donald! Thanks for the recommendation—saving $400 a year is a big deal! We appreciate you choosing our Galt, CA office. "
Jordan Young
October 17, 2024
5
out of
5
rating by Jordan Young
"I am a long time customer but made some changes to my policy and everyone followed through with helping me every step of the way. Lindsay was very polite and helpful in assisting me. I will continue to highly recommend their services!"
We responded:
"Thank you, Jordan, for being a long-time customer! We’re glad Lindsay and our team at the Galt, CA office could assist you smoothly with your policy changes. Your recommendation means a lot to us. We look forward to continuing to serve you!"
Joel Avalos
October 16, 2024
5
out of
5
rating by Joel Avalos
"Muchas gracias por todo son una buena aseguranza gracias Brenda por ser tan amigable y con testar de buena manera gracias"
We responded:
"Estimado Joel, ¡Muchas gracias por compartir tu experiencia con nosotros! Nos alegra muchísimo saber que tuviste una experiencia tan increíble con Brenda. Tus amables palabras realmente nos hacen felices y nos motivan a seguir brindando un excelente servicio. ¡Gracias por ser parte de nuestra familia de State Farm!"
Theresa Meyers
October 16, 2024
5
out of
5
rating by Theresa Meyers
"The staff is very knowledgeable and helpful! They always follow up and respond to any concerns which I really appreciate it. Thank you!"
We responded:
"Thank you so much for your thoughtful words, Theresa! We're delighted to hear that you appreciate our efforts. Your satisfaction is our top priority at our Galt, CA location!"
Nicole Cabebe
October 16, 2024
5
out of
5
rating by Nicole Cabebe
"Rachelle and her office team are very professional and have always gone above and beyond to help with our insurance needs. If you are looking for an agent, I would highly recommend her!"
We responded:
"Thank you so much for your kind words, Nicole! We're thrilled to hear that we've been able to meet and exceed your insurance needs at our Galt, CA office. Your recommendation means a lot to us!"
Laurie S.
October 16, 2024
5
out of
5
rating by Laurie S.
"I recently got an auto quote from Lindsey at Rachel Copp’s State Farm office in Galt. I spoke to her over the phone and was able to email her a copy of my AAA renewal policy for an example of what coverage I was interested in. She was friendly, enthusiastic, and very knowledgeable. I was happy with the details and decided to sign up for auto coverage during the call (I even got to pick my preference on a billing date!). I am looking forward to the more personalized experience with the friendly office staff at the State Farm branch. I already have my health insurance through this office and am happy to end my 15 years auto policy coverage with AAA, to bring my business over to Rachel Copp’s State Farm office. I totally recommend them for auto coverage policies and Medicare insurance!"
We responded:
"Thank you for sharing your experience! I'm glad to hear that Lindsey and the team at Rachel Copp’s State Farm office provided excellent service and made the transition smooth for you. Your recommendation speaks volumes!"
Mohsin saber
October 15, 2024
5
out of
5
rating by Mohsin saber
"Caryssa informed me of the packages and beat my competitors rate! Really impressed"
We responded:
"Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that Caryssa was able to provide you with the information you needed about our packages and that we could beat your competitors' rates. We strive to offer the best service and value to our customers at our Galt office, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!"
Mark Mashburn
October 14, 2024
5
out of
5
rating by Mark Mashburn
"Best insurance company, always patient and kind for whatever is going on. Definitely recommend 10/10."
We responded:
"Thank you so much Mark for your kind words and glowing review! We're delighted to hear that you've had a positive experience with our team. Your recommendation means a lot to us, and we look forward to continuing to provide you with the best service possible. Thank you again from your local Galt office!"
Susan Carsno
October 14, 2024
5
out of
5
rating by Susan Carsno
"Just wanted to say that I'm so glad that I switched insurance companies. The people at State Farm are very friendly and efficient. And it's so nice to talk to people instead of recordings or automated services. Lindsay was beyond helpful, and was very prompt in giving me all the information that I needed."
We responded:
"Thank you so much for your kind words and for choosing State Farm! We're thrilled to hear that you had such a positive experience with our Galt office. Lindsay and the team always strive to provide friendly and efficient service, and it's wonderful to know that we met your expectations. If you need any further assistance, we're always here to help."
Nancy Baldwin
October 14, 2024
5
out of
5
rating by Nancy Baldwin
"Rachelle has been our agent for a little over a year and what a relief as the experience has truly been night and day from our previous agent experience. Rachelle and her team were highly recommended by a few friends and we can certainly see why as they provide amazing customer service, are available to answer questions and provide very timely follow-up to inquiries."
We responded:
"Thank you so much for taking the time to share your positive experience with our team! Here at the Galt office, we strive to provide exceptional customer service, timely follow-ups, and are always available to answer your questions. It’s wonderful to know that our efforts have made a difference for you. Your kind words and recommendation mean a lot to us. If you ever need further assistance, please don't hesitate to reach out. Thank you for being a valued client! "
Adelia Bartelme
October 1, 2024
5
out of
5
rating by Adelia Bartelme
"Always prompt with answers to questions and are very knowledgeable in the industry. Always willing and able to help with any issues that arise. Love this group!"
We responded:
"Thank you for the kind words, Adelia! We value your business at our Galt office! I am happy to hear that you had a great experience with Lindsay. - Rachelle "
Meriano Vinson
September 26, 2024
5
out of
5
rating by Meriano Vinson
"She was very helpful and nice.i was amazed how fast she got me in and out.thank you."
We responded:
"Thank you for your review, Meriano! Lindsay enjoyed assisting you with your insurance needs today. We look forward to seeing you at our Galt office again!"
Nichole Cooper
September 24, 2024
5
out of
5
rating by Nichole Cooper
"I give 5 Stars! When it comes to auto insurance, Rachelle’s office in Galt! Always the best customer service when I call in or need some assistance on something! Easy to get ahold of and quick to get back to me about my inquiries! They make the process so easy for me! Caryssa is great! She helped me file my damage claim over the phone, making the process so smooth!"
We responded:
"Thank you for your review, Nichole! We enjoyed assisting you with your insurance needs today. We look forward to seeing you at our Galt, CA office again! -Rachelle"
Sandra Fuentes
September 24, 2024
5
out of
5
rating by Sandra Fuentes
"Excelente servicio y sus agentes super atentos, para mi state farm es la mejor opción"
We responded:
"Muchas Gracias Sandra por tu comentario !Nos encanta ayudarte. Gracias nuevamente por elegirnos y por ser parte de nuestra familia de State Farm. -Rachelle"
John Spero
September 24, 2024
5
out of
5
rating by John Spero
"Rachelle and her staff are excellent team . I been using thier office for years For my buisness and home and car insurance"
We responded:
"Thanks for the review, John! I am happy to hear that you have great experiences at our office! We look forward to the next time you stop by! -Rachelle "
Mac Ben
September 24, 2024
5
out of
5
rating by Mac Ben
"The best insurance ever with the lowest rates on auto insurance"
We responded:
"Thanks for the kind words, Mac Ben. I am glad we were able to make assisting you with your insurance needs a positive experience! - Rachelle "
Dennis Lobenberg
September 23, 2024
5
out of
5
rating by Dennis Lobenberg
"The most helpful, professional State farm offices i have dealt with in my 50+ years with state farm! Nicole Gutierrez was prompt in getting the answers to my questions!!! She was a pleasure to work with!!"
We responded:
"Thanks for the kind words, @Dennis Lobenberg. I am glad we were able to make assisting you with your insurance questions such a positive experience!"
Megan RV
September 23, 2024
5
out of
5
rating by Megan RV
"They have been extremely helpful and understanding with balancing great coverage and cost efficiency. I also love that they have so many ways to communicate, text, email, call or in person, it makes it so easy to get things done especially with many kids lol. They are always friendly and fast. Highly recommend to anyone."
We responded:
"Megan - Thank you so much for allowing our office to take care of your insurance needs! We are happy to help and really try to make insurance as easy as we can! -Rachelle"
Kenny Santos
September 23, 2024
5
out of
5
rating by Kenny Santos
"Nicole was very helpful in this experience. As a younger adult, it is very helpful to have insurance staff to be so helpful and encouraging in a new process! Once I got that call I was blown away! Definitely gonna book!"
We responded:
"Thank you for your review, @ Kenny Santos! We enjoyed assisting you with your insurance needs today. We look forward to seeing you at your upcoming appointment. -Rachelle"
Acshiri Ramirez
April 9, 2024
5
out of
5
rating by Acshiri Ramirez
"Stephania was very helpful. She went out and beyond and made it really easy to go over my policies. Highly recommend her and this agency!"
We responded:
"Hi Acshiri! Thank you for your feedback and review! Stef always strives for 5 star customer service for all our customers! - Rachelle"
Vault Gaming
January 22, 2024
5
out of
5
rating by Vault Gaming
"Very friendly and helpful"
We responded:
"Thank you so much for the 5 star review and allowing us to help take are of your insurance needs. - Rachelle "
swat customs Galt
January 19, 2024
5
out of
5
rating by swat customs Galt
"Service was excellent , great customer service. Very friendly."
We responded:
"Brian - Thanks so much for giving us the opportunity to service your insurance policies. We strive for 5 star customer service and happy that we were able to help provide that today!! - Rachelle "